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View customer complaints of Quest Diagnostics, BBB helps resolve disputes with the services or products a business provides.
- 500 Plaza Dr, Secaucus, 07094-3619, NJ
- 8.7B
Contact Customer Service. Email or call us with questions or comments based on your area of interest below. Call us: 866-MYQUEST (866-697-8378) Email us: Billing. Locations/Appointments. Patient Service Centers.
Aug 24, 2024 · Quest Diagnostics' billing department is a nightmare. They made countless errors on my bills, leading to endless hours on the phone trying to resolve issues. Their customer service is unhelpful...
- (736)
Aug 17, 2023 · Answer. Obviously, your doctor’s office should have coded your blood tests correctly. But there were two things you could have done differently to minimize the pain. First — and you already know this — always open the letters from your insurance company, even if you’re sure you’ve paid them.
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You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees.
