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May 31, 2024 · Why Is BetterHelp Facing Controversy? BetterHelp According to an article from the FTC (Federal Trade Commission) in March 2023, BetterHelp shared confidential information from an intake questionable to "major advertising platforms, including Facebook, Snapchat, Criteo, and Pinterest.”
A proposed FTC settlement with BetterHelp includes $7.8 million for partial refunds for BetterHelp customers and conveys an unmistakable message about just how seriously the FTC takes this kind of betrayal of trust.
Oct 4, 2018 · One of YouTube’s most prominent sponsors, BetterHelp, is caught in a whirlwind of controversy after discovered contradictions in what YouTube creators are promoting. Phil DeFranco has spoken...
May 16, 2024 · BetterHelp and the FTC eventually reached a settlement, and now anyone who signed up for BetterHelp between August 1, 2017, and December 31, 2020, is being notified of their eligibility for a...
May 8, 2024 · Many current and former BetterHelp customers have begun receiving refund eligibility notices spanning from a $7.8 million settlement reached with the online therapy provider last year over allegations that it shared sensitive health data with advertisers.
May 9, 2024 · The Federal Trade Commission charged BetterHelp with using sensitive customer information for advertising purposes without properly getting their permission to do so.
Mar 2, 2023 · The Federal Trade Commission has issued a proposed order banning online counseling service BetterHelp, Inc. from sharing consumers’ health data, including sensitive information about mental health challenges, for advertising. The proposed order also requires the company to pay $7.8 million to consumers to settle charges that it revealed ...
Jul 14, 2023 · The Federal Trade Commission finalized an order requiring online counseling service BetterHelp to pay $7.8 million and prohibiting it from sharing consumers’ health data for advertising, resolving allegations the firm shared consumers’ sensitive health data with third parties such as Facebook and Snapchat for advertising after promising to ...
May 8, 2024 · WASHINGTON — Many current and former BetterHelp customers have begun receiving refund eligibility notices spanning from a $7.8 million settlement reached with the online therapy provider last...
Oct 15, 2018 · Concerns over unfair pricing, questionable terms of service legalese and actors hired for paid reviews on BetterHelp’s site are all areas that DeFranco and his team plan to investigate....
