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  1. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.

  2. Mar 14, 2024 · Our Top 12 Picks. Salesforce Sales Cloud Lightning Professional. Best Overall. Jump To Details. Visit Site at Salesforce.com. See It. Zoho CRM. Best for Zoho Platform Customers. Jump To Details....

  3. Apr 23, 2024 · Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects and customers.

  4. Apr 18, 2024 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make the best use of data.

  5. CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.

  6. www.oracle.com › cx › what-is-crmWhat is CRM? | Oracle

    Customer relationship management (CRM) is a complete software system that manages customer relationships, but it isn't a single solution. To effectively manage, analyze, and improve your customer relationships, you need a comprehensive set of cloud solutions that supports your organization at every customer interaction point.

  7. CRM software lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.

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