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A daring show documenting the first few crucial minutes of emergencies told through the lens of America's heroic 911 call takers. Host Luke Wilson focuses on the dramatic moments leading up to the arrival of help rather than the events after the firefighters, police or emergency medical service teams arrive. These stories of real-life heroes who are just regular people doing extraordinary things focus on the extreme, suspenseful and sometimes humorous stories that flood 911 call centers. The 911 call takers don't just save people, they calm and console people until they are safe. Wikipedia