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  1. In a DoS or DDoS attack, an attacker floods the IP address of the targeted device (such as a console or a computer) with superfluous communication requests. These requests can overload a system and create a jam that blocks network connections on the targeted device.

  2. Learn how to keep your Microsoft account safe, including making a strong password, identifying safe emails, and reviewing account activity.

  3. Step 1: Change your password. If your console was lost or stolen, change your password immediately. Sign in to your Microsoft account. Go to Security > Password security. Select Change my password to reset the password for your Microsoft account. Verify that you’re the account owner by receiving a security code. Enter your current password.

  4. The best protection from malware and potentially unwanted software is an up-to-date, real-time security product, such as Microsoft Defender Antivirus. Learn how malware can infect your PC from sources such as spam email, removable drives, potentially unwanted software, and suspicious websites.

  5. If you have found a security vulnerability in any of our Skype apps or online services, please follow the instructions at this link: Report a Computer Security Vulnerability. The following items outline things you can do to help keep your account secure. Passwords. Protecting your computer. Keeping Skype up-to-date. Privacy settings. Profile.

  6. Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams. Provides information for avoiding and reporting Microsoft technical support scams.

  7. If your account has been hacked it means that someone stole your password and might be using your account to access your personal information or send junk email. How can I recover my accounts? Follow the guidance in this section in sequential order to recover your account.

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