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  1. www.eskom.co.za › distribution › alfred-chat-botAlfred Chat bot - Distribution - Eskom

    Eskom wants to minimise queues and delight you as our customer, and thus has launched Alfred the Chatbot. Utilising artificial intelligence to enhance and speed up customer service, Eskom customers can now report a power loss, get a reference number within seconds and get progress feedback on an existing fault – any time of day or night.

  2. www.eskom.co.za › Connect-AlfredChatbotAug2021Introducing Alfred, Eskom’s Chatbot, serving our customers 24/7

    In an effort to improve customer service, Eskom has developed numerous digital channels to help you communicate with Eskom, any time of the day, from your cell phone or PC. Alfred the Chatbot was developed as an easy way to engage with Eskom. Digital communication comes to save the day! Eskom Holdings SOC Limited Reg No 2002/015527/30

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  4. www.news24.com › fin24 › CompaniesProblem with Eskom? Alfred the chatbot at your service

    Jul 23, 2021 · Eskom has deployed a new chatbot, named Alfred, in its MyEskom customer app to help users report problems with electricity supply. "Alfred the friendly chatbot is always on duty and ready to give instant feedback," the power utility said in a statement on Friday. A chatbot is a computer programme that provides an automatic response to basic ...

  5. www.yomzansi.com › eskom-launches-chatbot-alfredEskom launches 24/7 chatbot to report electricity supply faults

    Jul 27, 2021 · Eskom says the newly launched chatbot Alfred is the fastest and easiest way to report a No electricity supply fault, get a reference number, and feedback on the already reported fault. “Alfred the friendly chat bot, is always on duty, ready to report a fault and give instant feedback,” said the company. “The app, and the chat bot are part ...

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  7. www.msn.com › en-za › newsEskom has a chatbot called ALFRED to report faults - MSN

    Eskom has an online chatbot called ALFRED to help report faults and outages. If you have anything to report, ‘speak’ to Alfred via their contact information page. Questions can be asked (and ...

  8. www.facebook.com › EskomSouthAfrica › videosEskom customers can now use Alfred our Chatbot to report ...

    Nov 26, 2021 · Eskom customers can now use Alfred our Chatbot to report power outages. The Chatbot is quicker, responsive, and is monitored 24 hours a day, 7 days a week. https://alfred.eskom.co.za/chatroom/

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