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  1. Before you decide on Internet service from Frontier, learn from 3,455 reviews from verified customers with an average rating of 3.27/5 stars. Get the inside scoop on what people love and hate about Frontier before you sign up.

  2. Jan 8, 2017 · 1 review. US. 2 days ago. They have the worst customer service. They are not informed, lie to you. I was told on more than one occasion that my phone was fixed not the case. Hard understand the customer service people and they do not have privileges to do much. They are hard to get intouch with.

  3. May 5, 2022 · In a complaint first filed in May 2021, the FTC alleged that Frontier advertised that it could provide various speeds of DSL internet service based on the type of plan consumers purchased. Many of the subscribers to Frontiers DSL service are in rural areas where they may only have one choice, or very limited choices, for internet service.

  4. May 5, 2022 · Thousands of complaints. Since at least January 2015, thousands of consumers have complained to Frontier and government agencies about their broadband service being slower than advertised,...

  5. “Very poor customer service. I have had a dispute open for months that has been left unresolved.” –David W. Read more reviews. Is Frontier available in your area? Enter your zip code to see if Frontier offers internet service near you. Check Availability. Share your experience with Frontier.

  6. May 19, 2021 · The complaint alleges that Frontier violated the FTC Act and various state laws by misrepresenting the speeds of Internet service it would provide consumers and engaged in unfair billing practices for charging consumers for a more expensive level of Internet service than it actually provided.

  7. Aug 31, 2022 · HARTFORD, CT (WFSB) - The attorney general’s office announced a major settlement with Frontier Communications. For several years, customers have been complaining about the company’s internet...

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