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Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.
- Technical Support
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- Contact From Abroad
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- BT Business
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- Help
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- Technical Support
Aug 3, 2022 · It’s really that simple to contact BT Broadband by SMS. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot that’s suitable for you.
- 0800 800 150
- BT Complaints Form
- consumer-resolutionteam@bt.com
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BT’s options for getting in touch are really straightforward. If you prefer to talk to a human directly, it’s easy for both new customers and existing customers. BT takes calls 8am to 9pm Monday to Friday, and from 8am to 8pm on weekends and during holidays.
BT receives complaints through its customer service switchboard. Customers who wish to make a complaint can do so by calling 0330 1234 150, or 150 from their BT Mobile. This phone line is available from 8am to 9pm from Monday to Friday, and from 8am to 8pm at weekends and on bank holidays. You can also send a complaint by post, though it may take u...
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- Dan Howdle
Mar 19, 2019 · If it's not really a complaint you want to make, but are just looking for some advice or need to report a problem, then BT prefers you to call the following: 0800-800-150 from a landline +44-179...
Sep 8, 2022 · Having trouble with your BT broadband? Find all the details you need to contact BT customer support and resolve your issue.